September 27, 2021
Customer Service is big business in the UK. We have selected the top 141 Customer Service companies across the size spectrum to showcase. These startups and companies are all taking different approaches to innovating the Customer Service industry, that diversity of innovation is what makes the UK so great.
We selected these startups and companies for exceptional performance in one of these categories:
Innovation
Growth
Management
Societal impact
We have profiled the top 141 Customer Service startups, companies and firms in the UK. This list is in no particular order, all of the companies showcased here are exceptional companies, well worth following.
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PolyAI develops a machine learning platform for conversational artificial intelligence.
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Revolut is a financial services company that specializes in mobile banking, card payments, money remittance, and foreign exchange.
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Pollen builds, curates, and delivers the best travel experiences.
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Perkbox is a global benefits and rewards platform that helps companies care for, connect with and celebrate their employees.
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The Limitless GigCX platform enables businesses to connect customers with qualified experts to solve customer service enquiries on-demand.
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DigitalGenius is an AI platform that puts customer support on autopilot by automating repetitive processes and delighting customers.
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Simba Sleep is an e-commerce company that offers a variety of mattresses.
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Laundryheap is an on-demand dry cleaning and laundry service available in the UK, Ireland, Netherlands and the UAE.
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Victor is a London, UK-based private jet charter marketplace.
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TruRating offers businesses with a POP rating system that analyses customer satisfaction.
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Reinventing on-demand personal lifestyle concierge by providing valuable services anywhere and anytime.
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Halo.rent makes renting and letting homes an effortless process you can handle on one platform.
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Flypay is an app platform to transform the restaurant experience.
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AI-powered customer feedback analysis
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LogicNow delivers the world’s leading 100% SaaS, fully cloud-based IT service management (ITSM) platform.
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Customer onboarding, resource management and professional services automation native on Salesforce.
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We combine methods from behavioural and data science to deliver a customer engagement software for all utilities.
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Enterprise Retail SaaS Tech built on Salesforce.com
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Fourex is a revolutionary self-service currency exchange specialist.
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The Customer Experience company. Connect with your customers at any time, on any device, and at any point in the customer journey.
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Resolver provides an end-to-end complaint-resolution service.
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Fintech, connect EU/ Non EU business, SEPA, SWIFT, a built financial ecosystem for B2B, DEPP (Dynamic Escrow Payment Protocol)
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True AI is a London-based artificial intelligence company developing TypeGenie. TypeGenie enables faster and better customer service.
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VIVID Technologies are transforming the traditional customer service experience.
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Advanced supply chain and distributed manufacturing technology company - initial focus on financial services.
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Small World Financial Services Group is a digital money transfer platform enabling its customers to securely send and receive money.
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Qminder is a queue management system that improves visitor experiences.
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Fairer Finance provides consulting services about appropriate financial services and programs for a certain client.
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MyHomeGroup's mission is to be the most-loved property business in the UK offering customers a one-stop-shop for all their property needs.
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Hack your Customer Experience using AI.
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AXIO Group Management provides originally comprised seven market-leading information businesses providing critical.
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TrustPortal offers digital platform enhancements to solve business problems.
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Zyncd is the smart CV for the gig economy. Helping freelancers and professionals to show better their skills online.
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Bar Pass is a mobile ordering platform that enables individuals to get digital loyalty and purchase drinks at venues, brands, and brewers.
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They use Formula1 techniques to deliver scalable solutions that create actionable value for our customers.
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GLIMR connects the offline and the online world and allow retailers and brands to retarget their shoppers after they have left the store.
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Creating unforgettable experiences with the stars you love.
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Grow your business with Kayako, the unified customer service platform.
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Using behaviour to detect fraudsters and recognise customers.
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Creative Virtual is a leader in self-service customer experience management solutions for enterprises.
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With Lotto Social you can join syndicates, manage tickets, discover exciting new ways to play and enjoy more chances to win.
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Buzzer is a customer feedback company which provides restaurant management with a high volume of private, specific and verified feedback
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Digital Bank or Financial Services
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The Rushmore Group is a U.K.-based company that owns and manages a chain of private members clubs, hotels, and restaurants.
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Pension Insurance Corporation specializes in securing the liabilities of defined benefit pension schemes.
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Tripamix.com is a B2E, B2B, B2C, B2B2C platform. Tripamix manages the full lifecycle of multiple travel & retail booking components.
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Willow is a network of best-in-class funeral directors and local services that will cover all your needs.
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raterAgent, a website with verified reviews, enables its users to find estate agents in their area or rate their estate agents online.
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Cavalry is an on-demand UK breakdown cover and roadside assistance.
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FarePilot helps ride hailing and taxi drivers make more money and spend less time on the road.
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Letyano is incentive driven feedback
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Get anything you want from any restaurant or store delivered to you in less than 60 minutes.
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International SaaS company providing user onboarding software through website walkthroughs and website guided tours.
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Corona Corporate Solutions specializes in digital print solutions, hosted telephony, business supplies, customer service and support.
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Satsum provides a beautifully designed Customer Experience Management software that helps companies to increase loyalty and referrals.
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inCust helps mass-market businesses automate and simplify customer lifecycle management.
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Oworkers is a BPO company specialized on DATA : data entry - data processing - data annotation, moderation & Transcription services.
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Rank Tracker automatically tracks your daily keyword positions movements across all major search engines.
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CommVersions is an online chat support service that improves a website visitor's digital experience.
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Vesta Smart Packaging provides environment-friendly packaging services.
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An excellent alternative to hotels, Go Native serviced apartments provide flexibility and convenience for business & leisure travellers.
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Engine is a service design consultancy with studios in London & Dubai.
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Leigh Day is a law firm ranked for its practice in both the law sector’s independent legal directories, Chambers & Partners and Legal 500.
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Customer service management software
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Live Chat Outsourcing and Consulting
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AtomX Digital helps customers and users by providing live chat and AI chatbot solutions.
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The Fizzback Group is a customer engagement solutions platform enabling users to listen and react in real-time to their client comments.
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We charge EVs while the city sleeps
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FeedbackRig is a one-stop solution for gathering actionable feedback from your customers to increase customer satisfaction and retention.
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New Call Telecom is a young, dynamic telecommunications provider.
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We are a Customer Experience Consultancy
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SaaS providers of a solution aimed at reducing returns and increasing sales in fashion e-commerce
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Hemsley Fraser create, deliver and execute learning experiences to drive higher levels of engagement.
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The Architech Club is a management consulting company.
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FeedPack helps companies to connect with their customers, gain valuable insights and improve business performance and growth.
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Developing tools to help you track and improve customer experience using NPS. Measure, Analyze and Act of Feedback across your business.
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Smart discovery tools and streamlined scheduling help your customers hold meetings with the right people, at the right time.
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Fashion. Anytime + anywhere. For you, by you.
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Assist makes AI powered solutions that helps Customer Service teams be more efficient
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Transforming the outbound communcation experience.
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The new way high-trust companies interact with their clients.
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Promotion of good customer service
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Firmstep is a customer service platform for UK councils and other government organisations.
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Capital Couriers is the leading courier service in London offering a range of courier services in UK and abroad. Get a quote!
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Trigg Digital is a Salesforce platform that provides sales, customer service, marketing and analytics services.
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Abel & Imray is a leading firm of Patent and Trade Mark Attorneys handling all aspects of intellectual property, located in London.
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nativeye is a mobile research and innovation platform who provide mobile insight tool that lets companies run customer research.
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IntelliAgent offers software that integrates AI and automation with the system to replace customer service over multiple channels.
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KPMG Nunwood specialises in customer experience improvement, located in London.
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Automate your customer queries with AI.
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Software company in London
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Attollo Lingerie is a new D+ brand designed by D+ women, for D+ women.
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Brownell Limited provids practical solutions for humidity protection and environmental control in sensitive electrical/electronic equipment.
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We make technical bugs easier to solve by allowing customers to show you their issue using our screen-sharing technology.
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Voxygen designs, develops and support technical solutions to communications companies.
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Callprint Group offers printing services in the UK and Dubai.
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SevenBee is a productivity tool designed to help landlords, property managers, and tenants better manage their day-to-day communications.
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GSA Business Development offers international telemarketing and customer care calling support.
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When you are looking for a store to buy
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Koodoo works with lenders and aggregators to intelligently connect homeowners with their next mortgage.
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Datlabs is a professional UK based data recovery company with state of the art labs, secure customer service and data handling facilities.
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In-Gage is a software company that provides real-time personal insights for key roles in contact centers.
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AloAlo Ltd is a voice interface app for drivers allows you to keep eyes on the road while using the phone.
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Apply4 is a software company and permitting platform, that provides complete online permitting software for local government.
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Liquiproof LABS provider of advanced fashion care solutions.
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FeedSpark provides market research solutions such as customer service, channel management, content and data optimization services.
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Hexagon’s driving aim is: ‘To meet housing, care, and support needs in South East London, and assist with economic and social regeneration’.
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American has built a market-leading reputation for exceptional customer service, selection, and price earning.
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ShowHows is the developer of an online platform for the creation and sharing of how-to guides.
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Sweet & Maxwell, Ltd. provides information products and services to the legal, human resource, tax and accounting.
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No more printing and scanning, save time, save money, and save the environment today using SignTech.
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Samim.ai helps increase the effectiveness of Sales and Customer Service. We do this with AI virtual sales and customer service assistants.
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theUp.co aims to support the Hospitality industry to not only reopen but thrive in the new world.
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Star Domestic Cleaners is a small cleantech contractor located in London.
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DLR Legal is a document review specialist in the field of international litigation cases.
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iPark Airport Parking's aim of providing a one stop shop/platform to compare and choose the best airport parking deals.
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Insight6 provides customer experience specialists to measure a range of CX products and the entire end-to-end customer journey.
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It’s all about delicious food
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HNW Lending is a peer to peer asset-based lending company.
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Rewi provides consumers with a way to digitally store loyalty cards while providing businesses with a customer loyalty tool.
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Receive calls and chats from your customer without losing any information about them.
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Arriva Rail London is a train operating company that offers rail transportation services.
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Londons first disruptive collection/delivery online dry cleaning & laundry service. Revolutionising the industry one garment at a time!
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D-Air Services Ltd, is offering specialize services of Air Conditioning for Home, Offices and Commercial use.
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Happy2Host designs and create WordPress-based websites for Major brands and high-profile influencers as well as startups.
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Sheppard Moscow exist to help clients create success in a very particular way.
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Feedback Platform for Local Businesses
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After Builders Cleaning London is a provider of all the post construction and builder's cleaning services.
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Callgro is an outsourcing firm that specializes in customer support that includes call handling, e-mail, chat support and social media.
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Better Impact is a volunteer management software designed for businesses and non-profit organizations that hold events and seminars.
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Jackson Lift Services specializes in lift and escalator support services including installation, maintenance, modernization and repair.
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KYCMap.com was created to provide information on Know Your Customer (KYC) country requirements and KYC/AML data
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SixBerries provides technology leadership via CTO as a service, product development and product delivery for start-ups and SMBs.
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Numbergroup provide telecom services to SME businesses all over the world who require good old fashioned personalised customer care.
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Portland Advisers provide value-added and tailor-made advisory services based on respected sectors like infrastructure, mining & telecom.
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Careline Services is a provider of outsourced contact center solutions.
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Oyster Loan is a online loan broker.
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Quadrangle is a customer consultancy that provides brand marketing, performance tracking, analytics and strategic consulting.
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Remoteli provides outsourced services to businesses and individuals such as virtual assistance, customer service support, and more.
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Customer service comparison
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Digital Mail is a telecommunications provider that provides inbound call handling, outbound calling, and answering services.
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